LinkedIn News Bot Refund Policy
Our comprehensive refund policy outlines the terms and conditions for subscription refunds, ensuring customer satisfaction while maintaining fair business practices.
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Subscription Refund Policy
Monthly Subscriptions
  • No refunds for partial monthly periods
  • You may cancel at any time; service continues until end of billing period
  • Refunds, when granted, take effect immediately with service termination
Annual Subscriptions
  • Refunds calculated based on unused months
  • No refunds for subscriptions used more than 30 days
  • Refunds calculated at monthly rate, not discounted annual rate
Eligible Refund Scenarios
Technical Issues
Refunds may be granted for:
  • Service Unavailability: Extended outages preventing service use (more than 48 hours)
  • Critical Bugs: Major functionality failures not resolved within reasonable time
  • Data Loss: Loss of user data due to our technical failures
Billing Errors
Immediate refunds for:
  • Duplicate Charges: Accidental multiple billing for same period
  • Incorrect Amount: Billing for wrong subscription tier
  • Unauthorized Charges: Charges made without user authorization
Account Issues
Refunds considered for:
  • Account Compromise: Unauthorized subscription changes due to security breach
  • Identity Theft: Fraudulent account creation and subscription
Non-Refundable Scenarios
Change of Mind
No refunds for:
  • Feature Dissatisfaction: Disappointment with service features
  • Usage Changes: Changes in personal or business needs
  • Competitor Preference: Switching to alternative services
Violation of Terms
No refunds when:
  • Terms Violation: Account terminated for violating Terms of Service
  • Misuse: Using service for prohibited activities
  • Fraud: Attempting to abuse refund policy
External Factors
No refunds for issues caused by:
  • Third-Party Services: LinkedIn, RSS feeds, or AI provider limitations
  • User Error: Misconfiguration or incorrect usage
  • Force Majeure: Events beyond our reasonable control
Free Trial Policy
Trial Period
  • Duration: Free trial periods as advertised (7 days)
  • Features: Limited functionality during trial period
  • Conversion: Automatic conversion to paid subscription unless cancelled
Trial Limitations
  • One Per User: One free trial per user/email address
  • Payment Required: Valid payment method required for trial activation
  • Cancellation: Must cancel before trial end to avoid charges
Refund Request Process
How to Request
  • Use our support channels within 30 days
  • Provide account details, billing information, reason for refund
  • Include screenshots or evidence for technical issues
  • We respond within 48-72 hours
Required Information
  • Account Details: Username, email address, subscription tier
  • Billing Information: Transaction ID, billing date, amount charged
  • Reason: Detailed explanation of refund request
  • Evidence: Documentation supporting the request (if applicable)
Review Process
  • Initial Review: Support team reviews request within 48 hours
  • Investigation: Technical issues investigated by development team
  • Decision: Final decision communicated within 5-7 business days
  • Processing: Approved refunds processed within 7-10 business days
Refund Methods & Regional Regulations
Refund Methods
  • Original Method: Refunds processed to original payment method
  • Paddle Processing: Refunds handled through Paddle payment processor
  • Timeline: 5-10 business days for credit card refunds
  • Alternative Methods: Store credit or other methods may be offered when applicable
Regional Regulations
EU Consumer Rights
  • 14-Day Period: Right to cancel within 14 days of subscription start
  • Digital Services: Right may not apply if service fully performed with consent
  • Consumer Protection: Additional rights under EU consumer protection laws
Other Jurisdictions
  • Local Laws: Refund policy subject to local consumer protection laws
  • Compliance: We comply with applicable refund regulations
  • Conflict: Local laws supersede policy terms where required
Contact Information
For refund requests or billing inquiries, please use our standard support channels available through the application.
This Refund Policy was last updated on June 10, 2025 and applies to all subscriptions purchased after this date.
We are committed to customer satisfaction while maintaining fair business practices.